At Sunlightblooms, operated by Innovateshop Solutions Private Limited, we strive to provide a seamless and hassle-free shopping experience. In this policy, “we,” “us,” and “our” refer to Innovateshop Solutions Private Limited, while “you,” “your,” and “user” refer to our valued customers. We are committed to ensuring timely and efficient delivery of your orders. This Shipping and Delivery Policy explains the terms and conditions governing the shipment of products purchased through our platform. By placing an order, you accept the conditions outlined in this policy.
Shipping Locations
We currently deliver to all pin codes across India. At present, international shipping is not available.
Processing Time
Orders are usually processed within 1–2 business days (excluding weekends and public holidays) from the date of order confirmation.
Once your order is processed, you will receive a confirmation email containing all relevant details.
Delivery Timeline
Our standard shipping generally takes 3–8 business days, ensuring that your latest fashion selections reach you promptly.
Failed Delivery Attempts
If delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the package, it will be returned to our warehouse. Customers may request a re-delivery of their order.
Damaged or Lost Shipments
If your order arrives damaged, please contact our customer support within 48 hours of receipt and provide photographic evidence.
In the event of a lost shipment during transit, we will initiate a replacement or refund after verifying the issue with our courier partner.
Contact Us
For any questions or concerns regarding shipping and delivery, please reach out to us at:
innovateshopsolutionspvtltd@gmail.com
We appreciate your purchase and are dedicated to providing a smooth and reliable delivery experience!