At Sunlightblooms, operated by Innovateshop Solutions Private Limited, protecting your privacy is our top priority.    We treat your personal data with care, transparency, and responsibility. Any information you provide is collected solely to ensure a secure, smooth, and reliable shopping experience.    

In this policy, the terms “we,” “our,” and “us” refer to Innovateshop Solutions Private Limited, while “you,” “your,” “user,” or “users” denote individuals visiting or purchasing through Sunlightblooms. This document explains how we manage and protect your data. Continuing to use our website indicates your acceptance of these practices. If you disagree with any aspect of this policy, we kindly recommend refraining from using our services.    

Information We Collect  

To provide a personalized and seamless experience, we gather certain types of information:  

Personal Details:  

• Your full name, contact number, and email address  
• Billing and shipping addresses  
• Payment information for order completion  

Browsing & Interaction Data:  

• Your activity on our platform, including past orders and preferences  
• Navigation patterns across product pages and sections  

Device & Technical Information:  

• IP address, browser type, and device specifications  
• Location information (if permitted)  
• Usage patterns to optimize site performance and security  

Cookies & Tools:  

• Elements that enhance your browsing experience  
• Features that help you find relevant products efficiently  

How We Use Your Information  

We use the data collected for the following purposes:  

• Order Processing & Support: To fulfill your purchases and respond to inquiries  
• Personalized Experience: To provide tailored recommendations and simplified browsing  
• Updates & Promotions: To notify you of updates or offers (with consent)  
• Security & Prevention: To detect and prevent fraudulent or unauthorized activity  
• Legal Compliance: To meet legal and regulatory obligations  

Sharing Your Information  

We do not sell your data. However, we may share your information with:  

• Legal authorities when required by law or for fraud prevention  
• Business partners only as necessary for service delivery, under strict confidentiality  

Cookies and Tracking Technologies  

We employ cookies, web beacons, and similar tools to enhance browsing, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.    

Data Storage and Security  

We follow industry-standard measures to safeguard your information against unauthorized access, loss, or misuse. These include SSL encryption, secure servers, and controlled access. While we prioritize security, 100% protection cannot be guaranteed.    

Data Retention Period  

Your personal data is retained for 8 to 12 months after your last activity on our website, unless a longer period is mandated by law for tax, compliance, or legal requirements.    

Your Rights and Choices  

You have control over your information and may:  

• Access or update your personal data  
• Request deletion of your data (within legal constraints)  
• Opt-out of marketing communications  
• Disable cookies through your browser  

Children’s Privacy  

Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. If any data of individuals under 18 is found, it will be deleted immediately.    

Changes to This Privacy Policy  

We may update this Privacy Policy periodically. Any changes will be reflected on this page. Continued use of our services after updates constitutes acceptance of the revised policy.  

For any questions or concerns regarding your data, please contact us at innovateshopsolutionspvtltd@gmail.com.    

Consent  

By using Sunlightblooms and our services, you consent to the collection, use, and sharing of your data as outlined in this Privacy Policy.    

Contact Us  

For questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to:  

innovateshopsolutionspvtltd@gmail.com